A Quinta Da Auga Hotel Spa Relais and Ch...

Paseo da Amaia, 23B ,Santiago de Compostela,Spain

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    Experience World-class Service at A Quinta Da Auga Hotel Spa Relais and Chateaux

    Set in a renovated 18th-century building, A Quinta Da Auga is a luxury eco-hotel located just outside central Santiago de Compostela. The beautiful property has gardens, fountains and a river. Each of the rooms is individually decorated, blending antique details with modern features. Facilities include a free minibar, free Wi-Fi access and flat-screen satellite TV. A Quinta Da Auga's spa has 3 floors, including a private area for groups. It offers a sauna, hot tub, Turkish bath and a hydrotherapy pool. A wide range of natural treatments is offered. The Restaurant Filigrana serves traditional Galician cuisine and has a terrace overlooking the gardens. There is also a cosy library with a Baroque fireplace. The hotel is set in a residential area, just 3 km from Santiago's historic centre. There is easy access by bus, with a bus stop outside the hotel. There is a 24-hour reception and free parking.

    Amenities

    • Airport Shuttle
    • Fitness Facility
    • Internet
    • Parking
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Business Center
    • Breakfast
    • Childcare Service
    • Lounge
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    reviews

    • Hotel A Quinta da Auga is a lovely hotel

      4.0
      Reviewed 19 August 2019

      This lovely hotel is very nicely decorated and is located just outside Santiago de Compostela. The rooms are spacious and quiet. The bed is really comfortable and the staff is friendly. The outside pool is under construction and they should mention that on the website.

      Jacomo50
    • Nice hotel and property. Very cold and damp in rainy weather. Great spa. Not near the city center

      4.0
      Reviewed 18 August 2019

      The grounds and hotel are beautiful. The spa has many different showers and pools for relaxing. The rooms are on the small side for a luxury hotel and damp. The building is made of stone so when it rains it is very damp and difficult to warm up - all of our clothes were damp we had to get a heater in summer to help dry up everything. Food is good breakfast is good. The location was a bit far from the city center - approx 10 - 12 euro ride into Santiago.

      marienjnj
    • Be sure this is really what you want before booking!

      3.0
      Reviewed 06 August 2019

      This hotel has got complacent. It had rave reviews in the past but now the reality no longer matches up. It is not as advertised nor does it meet the Relais & Chateaux standard. Overall it was a disappointing experience for us. We spent a long time researching where to stay for 6 nights in Santiago de Compostela. We decided instead of staying in the city we would use taxis (only 10 each way) and have the benefits of a boutique style (as they describe themselves) hotel outside the city with facilities conducive to relaxation - garden, outdoor relaxing areas, indoor and outdoor pools etc. Obviously we knew we had to pay extra for a spa experience. We were excited about our stay here being impressed by the lovely website and the great reviews. Sadly the outdoor areas were most disappointing but the biggest disappointment was the attitude of the staff, when we addressed any issues to them the response each time was a mere shoulder shrug. To be fair I must stress the pros first - Pros: 1. Beautiful elegant decor 2. Stunning paintings in the corridors 3. Mostly excellent food 4. Some really lovely staff 5. Water and coke in mini bar is included Cons: 1. The useable garden is small as the plot is on a very steep slope. There were 4 loungers for a hotel with more than 50 rooms and no other outdoor/outdoor covered relaxing areas (see photo) Even the bistro outdoor seating has particularly uncomfortable seating and is overlooked by the car park. The restaurant outdoor area is pleasant but small so if its busy you have to dine indoors. 2. Contrary to what the Relais & Chateaux web site states the outdoor pool is out of use and indeed is not attractive - see photo 3. Indoor pool, is open to the public, doesn't belong to the hotel, it belongs to the Spa next door. You can't use the pool on its own you have to pay for full spa package 30 every time you want a quick swim. It is not exclusive to the hotel, it is open to the public and large groups of ladies go together taking over the whole area. If waiting for members of the public to clear from an area eats into your paid up 90 minutes slot then thats just tough. You cant have a nice swim before breakfast as it doesnt open till after 11am. For a 6 night stay for 2 people to have a quick swim morning and evening costs 720 on top of your bill. If you want the spa package you have to book in advance and know which days that you will be using the spa in advance of your trip. Given that we drove to the coast a lot to do sight seeing and wanted to visit the town we couldn't plan this beforehand. We travel a great deal all over the world and stay in hotels of a high standard; we have thought hard but cant remember ever having to pay for a swim indoor or outdoor at any hotel. 4. We paid extra for a deluxe room but in reality the room and bathroom were exactly the same size as all the other rooms along the corridor. We did get an extra lobby area which is useful if you have a lot of baggage but otherwise there was no advantage to paying the extra for a deluxe room. (see photo of the room plan) 5. It does NOT use air conditioning. There may be some installed but it was not switched on at any point during the week we stayed despite sultry weather on the day we arrived. It was fine for us as we like to have the windows open during the night but many people prefer not to let flies and mosquitos into their room. As the grounds are filled with tall trees and a stream this is an issue. 6. It does NOT use central heating. At night the temperature during the latter half of our week dropped to below 10deg C. We had to ask, as did others, for heaters as they wouldn't turn on the central heating. I don't know how they can advertise as being eco friendly when they use old plug in electric heaters - see photo- I wasn't happy leaving it on during the night as sparks came from it when I plugged it in or out. 7. Minor niggles - hair dryer - for those deciding to pack a hair dryer or not- they have a hairdryer fixed to the wall in the bathroom, it has no styling nozzle, you have to keep the button pressed all the time and it has a very short lead. So I would advise ladies who want to style their hair to bring their own hairdryer.(see photo) - No kettle - Shower - over bath. Mixer tap only and not thermostatically controlled so you waste a lot of water trying to get to the correct temperature. - Electric sockets - no extra sockets so you have to unplug the bedside lights to plug in your chargers - Lighting - charming though they undoubtedly are the thick walls and small windows make the room very dark but this is made worse by very low watt light bulbs - Smell, a strong smell of smoke and damp in the room, cigarette burns on the bedside table. - It seemed entirely hit and miss whether you were given olives, crisps and nuts with your pre dinner drinks at the Bistro. - These are small niggles but given that this is recently refurbished to what on the surface seems a very high standard it is disappointing Our greatest issue with this hotel is that at the reception they were not at all helpful. They were not forthcoming with advice and information. We had to specifically ask about every little detail from - how do we get to our room? or where is the restaurant? to how we order a taxi? and could we please have a map of the town etc. We only found out on our last day that there was a gym that we could have used. I asked about the air conditioning on the baking hot day we arrived - I was told that it wasnt turned on in the hotel (the hotel wasnt busy so it must not have been worth turning on for a mere few guests) I asked if they would be able to turn it on and he just shrugged his shoulders. On another occasion I said to the gentlemen at the front desk that there was a nasty smell of cigarette smoke in our room and the lighting was too dark for me to read my book by - they both gave me an indifferent shoulder shrug. We were amazed because during that week towards the end of June (16th to 22nd) the hotel was not full and there must have been other deluxe rooms available that we could have been moved to. When I asked later in the week about the heating not working I got the same shoulder shrug. However I must add that the very sweet and kind gentleman who helps with luggage brought an electric heater to my room straight away. Regarding the waiting staff some were truly delightful and efficient and caring while others made us feel as if we were in their way. There was an event one evening for the guests, however it turned out that reception neglected to send us the invite. We obviously missed most of the event and the response was yes you guessed it, a shoulder shrug. Staying longer than most people you would have thought that we would have had friendlier treatment instead we felt very neglected and very pushed aside. Particularly whenever there were any functions going on (and they did have quite a few functions on at the hotel during our stay). This Hotel did not match its description and we were left feeling very disappointed. Perhaps if you are staying just one or two nights on a city break this Hotel is for you but if you are planning on having a relaxed longer stay unfortunately we could NOT recommend it.

      MrsMayfield
    • Perfect romantic getaway

      5.0
      Reviewed 05 August 2019

      The entire staff was extremely professional and attentive. The Quinta is incredibly beautiful, a very relaxing environment truly in touch with the surrounding nature. The rooms are spacious and comfortable, and the common spaces feel very cozy and familiar. I had the opportunity to have both breakfast and dinner at the hotel. There was plenty of variety and the food was always exquisite.

      289in_sp
    • 2 Night say

      5.0
      Reviewed 02 July 2019

      The hotel is located in the outskirts of Santiago, so walking to the center is not exactly a good option. Apart from that, the stay was excellent. Rooms were large but cosy and the restoration and decor wasndone to make the place feel comfy. We had a chance to try breakfast buffet and also tried dinner at the bar (they have a more formal restaurant to dine in) I can only say that the food was excellent. Would really recommend this hotel to anyone staying in Santiago and driving or not minding to take some taxis.

      sze48

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