Best Western Carlton Hotel

North Promenade, Near Blackpool Station, Near Casino,Blackpool,United Kingdom

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    Experience World-class Service at Best Western Carlton Hotel

    Stop at Best Western Carlton Hotel to discover the wonders of Blackpool. Both business travelers and tourists can enjoy the hotel's facilities and services. To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, Wi-Fi in public areas, car park, safety deposit boxes. Internet access – wireless (complimentary), non smoking rooms, heating, desk, alarm clock can be found in selected guestrooms. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Blackpool has to offer are three great reasons you should stay at Best Western Carlton Hotel.

    Amenities

    • Fitness Facility
    • Internet
    • Parking
    • Pets Allowed
    • Restaurant
    • Laundry Services
    • Television
    • Non Smoking
    • Bar
    • Business Center
    • Breakfast
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    reviews

    • Overnight Stay At The Carlton

      3.0
      Reviewed 08 September 2019

      We have stayed at The Best Western Carlton Hotel quiet a few times over the years, so as we were visiting Blackpool for an overnight stay with our daughter and son in law so we decided to stay at The Carlton Hotel. Considering the hotel has supposedly been refurbushed, I was disappointed. Its clear to see the majority of the budget for the refurb works has been spent on the gr fl reception, bar and dining areas. The rooms that we stayed in ie exec sea view rooms numbers 212 and 213 have just had a quick part makeover. In our room 212, the window double glazed unit was cracked, the top window wouldnt open, the newish lightly coloured carpet (big mistake) had stain marks all over it. The head of housekeeping really needs to be more vigilant as the top of the mirror and the tv and other areas were full of dust. The old antequated bathroom had an awful sour smell in it when the bathroom door had been closed for a couple of hours. The wash basin plug got stuck and the water wouldnt drain. I reported this to one of the house keepers who remarked "has it broken again, it was supposed to of been fixed yesterday " The bathrooms in all the rooms in the hotel need replacing as soon as possible as do the bedroom carpets with more attention to detail. On a positive note, the reception, bar and dining area are really good and the decor is great, the breakfast was very enjoyable too. However more staff required in the bar area as sometimes there was nobody in attendance to serve the customers drinks etc. I would certainly stay again if they do something about the awful stained bedroom carpets and providing the refurb gets completed.

      Keith N
    • Smallest room ever.

      2.0
      Reviewed 07 September 2019

      If I had been smaller it would have been fine. As it was, the rooms without views are too small to swing a cat, the others have the infamous "view of the fire escape" and are tiny. Not an experience to repeat.

      Steve A
    • Welcoming staff

      4.0
      Reviewed 06 September 2019

      Refurbished to a modern and colourful pallet. Room was not a bad size and sea view was nice. Carpet a bit stained, I think it was from the tea bags getting to the bin. Bathroom a bit dated but serviceable, shows r over bath and quite a high bath to get in but plenty of hot water. Breakfast was good.very friendly and helpful staff.

      DebsandSel
    • Worst hotel room I have ever had.

      1.0
      Reviewed 04 September 2019

      We booked a family room with 3 beds. The carpet was extremely dirty and stained. The window was leaking, the bathroom tiles were smashed, the grouting was dirty and part of the ceiling had started to come in. My bedding was ripped in 2 places and the cleaners had left an industrial bottle of acid disinfectant on the dresser (in a family room). When checking in I asked for a second key card for our room. The male staff member looked at me like I'd asked for a bar of gold. I explained that we were 3 adults sharing a room and he reluctantly gave me one but told me we should really stay together for safety! . I will never stay in a best western again.

      12345joanne
    • Blackpool

      4.0
      Reviewed 04 September 2019

      Nice hotel located on the seafront, downstairs has clearly been recently updated and is modern and clean. Bedrooms need a bit of updating. Breakfast was buffet style plenty of choice and wasn't too busy.

      rachaelt1980

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