Boutique Hotel H10 Big Sur Adults Only

Avenida Juan Carlos I, 28,Los Cristianos,Spain

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    Experience World-class Service at Boutique Hotel H10 Big Sur Adults Only

    H10 Big Sur is a popular choice amongst travelers in Tenerife, whether exploring or just passing through. The hotel has everything you need for a comfortable stay. Facilities for disabled guests, Wi-Fi in public areas, restaurant, tours, laundry service are on the list of things guests can enjoy. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, additional toilet, closet, internet access – wireless (complimentary), non smoking rooms. Entertain the hotel's recreational facilities, including fitness center, sauna, outdoor pool, spa, massage. For reliable service and professional staff, H10 Big Sur caters to your needs.


    • Fitness Facility
    • Internet
    • Parking
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Currency Exchange
    • Breakfast
    • Lounge
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    • 10/10

      Reviewed 29 August 2019

      Spent a week here last week and had such a great time. The staff are great, always helpful and happy. It's in a great location. When we booked we were warned that there were some building work going on up the road. We you could hear it occasionally but it isn't too noisy and didn't put us off. There is a good standard of food in the restaurant. The rooms are well equipped with comfy beds, a coffee machine, a TV (not sure what the choice of channels was like as we didn't use it) The air con worked well and was quiet. Nice sized showers in the rooms too. The pool is nice, with plenty of sundeds and umbrellas available all day. We will definitely come back.

    • Relaxing 10 days

      Reviewed 28 August 2019

      Hotel is good,food was a decent standard. We had a room on the front of the hotel which had a good view of the promenade and sea front. We would go back but only if we could get a room on the front as the other rooms face the road.

    • Lovely hotel but be careful

      Reviewed 27 August 2019

      Stayed here for a week on the 5th floor with a mountain view.Checked in by Jesus very helpful and nice and quick.Room has mini bar english tv coffee machine so all good there.Plenty of sunbeds around the pool which doesn't open till 9.30am which is good because it stops the early morning towel brigade! Food is buffet style but loads of choice and good quality too staff are all very friendly and cant do enough for you.Now for the bad bit which to me is unacceptable in a 4 star hotel I had left my english wallet inside a pocket of my backpack inside a locked hard shell suitcase all week and had not moved it.Came to pack on the last day and noticed my wallet wasnt in the same place I had left it!!Yep you guessed it 60pounds in english money had been taken now bearing in mind there were 2 iPads in the same bag left untouched and we were on the 5th floor to me that is someone who has access to our room.To be fair Gabriel the manager was shocked to hear this and did everything she possibly could to try and put things right.I had asked about a safe on the 1st night and was told no you wouldn't need it as hotel is perfectly safe place!!Also two lovely ladies had their room done aswell same thing took cash and items of jewellery!!1st time ever I've had anything stolen whilst being one holiday but aside from that the hotel was lovely.So anyone going there make sure you put everything in the safe and leave nothing lying around in your room inc jewellery.

    • Adult only

      Reviewed 23 August 2019

      Hotel was nice food was great lots to chose from staff was nice and our cleaner was lovely to had room 618 the only thing was your out your room at 12 and cant get a room keep on as its to busy so your lazying about all day till you get picked up at nite I think you should have your room till your leaving as we didnt get there till late at nite

    • Very nice hotel, mainly for older couples, with excellent restaurant

      Reviewed 23 August 2019

      Evaluation of 7 night stay Date : 18/03/2019 25/03/2019 Location : H10 Big Sur Bouquet Hotel Los Cristianos Tenerife. Price : All-In package (flight included) TUI (brochure prices) Summary : score : 4/5 Excellent bouquet hotel, that is, a medium size hotel with its according infrastructure. This hotel is an Adult-Only hotel, focussing mainly on somewhat older couples, for a nice and cosy stay without an overhead of noise or younger couples on booze. Nice infrastructure, that can use a renovation here and there, but in general very satisfactory and as far as we could notice, everywhere wheel-chair adapted. In our opinion, this hotel is worthwhile to be called a 4-star hotel, with its main plus, the buffet restaurant for breakfast and dinner. The quality is excellent, and choice of food is elaborate. The rooms are fine, and of different classes (see website), but we recommend to take a sea-view, as the other side is a double lane road (with limited speed though), but can be noisier. Daily water was provided, together with a small surprise (sweets, or a local delicatessen).The drawback of the sea-view and being close to the harbour is the noise of ferry engines and horns, and depending on the wind, somewhat diesel fumes when a ferry departs. Animation is there during the day, with daily mini-golf, petanque, aqua-gym, etc. During that animation, we noticed that attention is paid not to disturb the guests with too much noise (of course, during the aqua gym, the teacher has to raise her voice somewhat over the music, but it did not really disturb our peace). The swimming pool, adapted to the size of the hotel (so somewhat smaller), was of convenient temperature, for a dip, even with outside temperatures between 20-25C. Sunbeds are comfortable, and towels are available, but taken sunbeds that stay empty for hours, towels are not removed. Some guests take 2-3 pillows (normally 1 per sunbed) to make themselves comfy, while others stay behind without. This says of course more about those guests than about the hotel Fitness is available, Sauna is available (need to ask to have it turned on), hairdresser is available to make your stay convenient. Lots of the guests wander around the island using a rental car. There is sufficient parking space in the area, but when arriving late (after 18:00) it can be more difficult to find a parking spot. A bus station is nearby (100 m), a taxi port is nearby (100 m), the port to take a ferry to eg. La Gomera is not so far (1 km). If I would return to Tenerife, I would certainly consider to stay here again, because of the convenient size and excellent food. Details : Environment : score : 4/5 Located at near the Atlantic, at the south of Tenerife, approximately 16 km from the airport. In a row of hotels at the seaside of Los Cristianos. Lots of restaurants, souvenir shops and some mini-markets nearby. Public transport (bus port) and taxi within a 10 minute walk. Outside : score : 4/5 Outside of the hotel is very clean. The looks give the impression that it is somewhat worn out, and it can indeed use a renovation. The hotel is built in between the Atlantic and a double lane road.There is no beach in front of the hotel, but a walking area. When arriving by car, entrance to hotel is self-explanatory. No taxis are waiting outside the hotel, but via the reception desk, a taxi is available within minutes, and a taxi-port is nearby. A lot of parking space around the neighbourhood but still crowded, The parking spaces, in front of the hotel are some 10-15, all consistently occupied after 18:00. Reception : score : 4/5 Service : o Quick and professional. o Our booked room was not available due to a person suffering from illness. The reception offered us another room on the top floor, which was less classy than the one reserved, with the possibility to change the day after. Afterwards, we preferred the room on the top floor. o Most of the receptionists work with a smile, certainly the younger ones, and try to make you convenient and try to solve your query. o At our arrival, a welcome drink was offered as nowadays is the standard in most 4-star hotels. o The check-in was standard with all proper explanations of the hotel rules and opening hours are given. o Received the key to the room, indications on all services of the hotel, opening times of restaurants/bars/pools, but kept to a strict minimum. o A small leaflet with a map of the hotel, the location of all services, etc. Nearby the reception there is a luggage room available. Elevators : score : 3/5 2 elevators, of which only 1 is reaching the top floor. Elevators are somewhat outdated and slow, well maintained and cleaned, but can be busy around breakfast or dinner times, and you may have to let one or more pass. If you stay on the top floor, and you want to go down, its better to descend to floor 7, and take one there, as otherwise you may die of old age, waiting for an elevator to reach the top floor. Corridors : score : 5/5 Corridors at the ground floor are mainly marble resulting sometimes in foot noise. The upper floors are covered with full carpet. Corridors are generally well-lit, with clear indications for the room numbers. The services are not so well indicated. Finding the fitness and wellness is difficult. You will have to ask the reception to find the dungeon :o) Furniture at reception and other places are convenient. Room (806) : score : 3,5/5 Room : Double with shower, terrace and sea view. Electronic entrance via room card. Sufficiently spacious and spotless room, however with signs of usage : the bathroom could use a renovation. Equipped with : o Mini-bar. o safe o balcony with 2 chairs, table. Located facing the elevator, but as there are limited number of rooms on the top floor, noise from other guests or the elevator machinery is non-existent. Overall a quiet room, with the sun from morning to late in afternoon. Competent built-in airco available, with analog temperature setting. Bed : hard matras, good square size pillow, 2 single bed duvets. Water heather. Convenient television with sufficiently big screen (32 or 37 inch). Extra chairs+table. Sufficiently big cupboard to store clothing and others for a weeks vacation stay. Towels for pool visit is offered. Change near the pool is free. Wifi strength is OK, but not always stable (eg. for watching TV) Bathroom : Bath-shower combination. Separate sink with mirror and hairdryer. Marble covered. Showergel/body milk available. Breakfast : score : 5/5 Buffet style, with excellent quality and very elaborate choice. Convenient choice in different types of bread. However, what is called a croissant here does not resemble a croissant Warm (eggs, bacon,) and cold different types of salami, ham, cheese available. Difficult to do better, given the context of the hotel. Friendliness, service, quality of food are TOP. Pool : score : 4/5 Pool is easily accessible via stairs and a slope leading into the water. Inside also a jacuzzi is present. Sufficient pool chairs at the moment of the stay. There are 2 jacuzzis available around the swimming pool. No separate small pool for smaller kids. Pool area is surrounded with trees and plants, parasols are available. Although being next to the pathway next to the ocean, the privacy of the hotel is guaranteed. No beach at the hotel. Bar : score : 4/5 All kind of drinks and cocktails are available. Everybody will find its choice. Prices are pretty spicy. You are in a 4* hotel, so not cheap Every evening, during our stay, entertainment was presented. The quality is not always top. We missed a dancing evening whereby a DJ played some 70, 80,.. music. Staff behind the bar was, in our opinion, not that friendly, and not up to the standards of the rest of the hotel. Restaurant : score : 4,5/5. Buffet style, very elaborate choice, excellent quality. Every dinner there is variation in the cold and warm dishes (International, Spanish, ). Next to the buffet, show cooking is available where you can ask your choice of meat (3 choices), fish (3 choices) to cooked on a plate or in a wok, with different sauces and vegetables. Certainly a plus ! The food is overall good to very good ! A plus ! Different choices of desserts, with every day at least 4 flavours of ice cream. Drinks are brought at the table via waiter, of which there are more than sufficient around. Still, they stay professional. Personal interaction, with a joke or a personal touch, is appreciated by the guests. Ordered bottles of wine that are not finished can be kept for the following dinner. There is a long trousers policy in this restaurant, which we can appreciate. But if you want to be consistent in a somewhat classy dress code for dinner, please ban the flipflops from the dinner ! Wellness : score : NA Sauna, massage, and some treatments are available but we did not try them (We should have :o) ) Fitness : score : 4/5 A medium-size fitness area is available, with professional equipment to do a work-out. If you want to try this, do not forget to take your heart-rate belt with you. The machines can register it. You can do a full work-out with cardio and muscle training. : Ratings of this evaluation are subjective and depend only on a personal experience on the indicated date. They are indicative given the described context. The writer cannot be held responsible for an experience not according to above evaluation/rating.


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