Holiday Inn Express Barranquilla Buenavi...

Carrera 53 No 106-208,Barranquilla,Colombia

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    Experience World-class Service at Holiday Inn Express Barranquilla Buenavista

    Offering an outdoor pool and fitness centre in a brand new building, Holiday Inn Express Barranquilla Buenavista is located in the Riomar district in Barranquilla, 1 km from Buenavista Shopping Center. Each room at this hotel is air conditioned and features a flat-screen TV. Each room is equipped with a private bathroom. There is a 24-hour front desk at the property. The nearest airport is Ernesto Cortissoz Airport, 15 km from Holiday Inn Express Barranquilla Buenavista.

    Amenities

    • Airport Shuttle
    • Fitness Facility
    • Internet
    • Parking
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Business Center
    • Breakfast
    • Casino
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    reviews

    • Nice hotel, only one good staff member to show for it

      3.0
      Reviewed 28 July 2019

      The hotel itself is nice, rooms are comfortable, located in a good area, and they offer a very nice breakfast buffet. Sadly, the staff is the complete opposite, as only one staff member was able to salvage our experience here, Fabio the front desk manager, and is the only reason we give this hotel a 3/5 instead of a 1/5. The front desk staff who received us made up of Josie, Alejandra, and a third member leaves much to be desired. Knowing that check-in is at 3PM, we had requested early check-in for we arrived at 1:15PM. Upon arrival, when asked if we could check in early, Jossie told us we would be given a hotel room as soon as it was available. Also knowing check-out is at 1PM, we didnt expect to have to wait much longer for our room. Additionally, one can assume that some people also check out earlier than the set check out time, and even giving housekeeping time to tidy up rooms, we didnt think we would have to wait long. Yet, we ended up sitting in the lobby for nearly two hours watching other guests check out, and received no updates on the availability of our room after asking various times. Yet, magically at 3PM on the dot, we were told that our room was ready. I understand that requesting early check-in does not guarantee or entitle one to it, but it really felt like the staff was not communicating with us and was working very narrow-mindedly and strictly by the book instead of being accommodating, understanding, or even plain friendly. We continued to have problems with the same front desk staff later on in the day when we asked for confirmation on the airport transfer we had paid for in our room rate. Instead of having chosen a $52 rate, we opted for a rate $35 greater, a room rate of $87 for it included a transfer to the airport, which we needed. After asking other staff members for a confirmation on our airport transfer, and it not being answered, Alejandra said she would just order us two taxis in which to go to the airport, disregarding that we were already paying for a transfer to the airport and insisting that we pay separately for another service. Fabio, the front desk manager, came to the rescue. He assured us our included airport transfer, and was even so kind to gift us some small souvenirs in order to make up for our lacking experience with the rest of the front desk stafff. Upon our check out at 2:30AM for we had an early flight, the lady at the front desk was supremely friendly and helpful. In those early hours of the morning, one of the custodians was waxing the lobby floors. Since no bellboys are in during the early morning, the custodian was kind and helpful enough to drop what he was doing and help us load our luggage into our transfer van to the airport. I regret not getting a look at their names for even though our interaction with the hotel staff at 2:30AM was the shortest one, it was the best as they were the most genuinely helpful and kind right off the bat apart from Fabio who was left to clean up the rest of the staffs mess.

      nancysmartinez
    • An almost brand new hotel

      5.0
      Reviewed 20 March 2019

      This is a typical HI Express, almost new. Located in the north extreme of Barranquilla, it seems away from the city but you can reach Buena Vista mall and so many restaurants at walking distance, no more than minutes from the hotel. Breakfast is served in top flor with a great view ans its elaborated, not a regular HI you find in the states. This makes this hotel one of the best cost/value Ive found lately.

      bernardot598
    • Great hotel

      4.0
      Reviewed 19 March 2019

      We stayed one night in this hotel, and I don't have anything to complain about. The bed was so comfortable, I had a every good sleep. Breakfast could be of a better standard, but it's still good quality for a Holiday Inn Express

      264keelanh
    • Great Choice!

      5.0
      Reviewed 20 January 2019

      This was the first time I stayed in this new Holiday Inn Express in Barranquilla and I enjoyed every moment of it. Check-in was swift and super-friendly. My room was extremely clean and had a great view. The bed allowed for a fitful sleep. And the breakfast on the top floor was generous and and tasty. What else can you ask for? Ah, I had a car and the parking (free) is also very convenient with direct access to the hotel lobby from the garage. I can totally recommend this hotel.

      Doffa
    • Amazing service

      5.0
      Reviewed 04 October 2018

      The hotel wasnt as close to many things to do but the staff were so friendly, the pool was big, the room was clean and it was an overall lovely stay. Breakfast was nice, and the view was perfect. I would stay here again.

      shirinredq

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