Le Calette Garden and Bay

Vincenzo Cavallaro 12,Cefalu,Italy

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    Experience World-class Service at Le Calette Garden and Bay

    Amenities

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    reviews

    • Lovely facilities, dismal rooms and amenities

      3.0
      Reviewed 28 August 2019

      My family and friends booked several rooms at Le Calette Garden & Bay and No. 5 in late July of this year. Check in was very smooth and we were very impressed with the location, the beautiful pool deck, and the dock and cove areas. The food was good, and the service was very nice. We were however appalled by the rooms, in both hotels, but especially Garden & Bay. The hotel is a disjointed mass of properties that have been loosely purchased near the main building with little thought for comfort or design. We stayed in two rooms, the family room and the club room. The family room was so small, with two beds crammed into it, that there was no room to open our suitcases. The club room was slightly more spacious (which is ridiculous considering the family room was much more expensive and meant for 4 people. However, they both shared similar problems. The decor and fixtures are extremely dated. The soap in the bathroom wouldn't rival what you'd find at a cheap motel. I asked for an iron from the front desk and was told that the hotel did not give out irons to guests, and I would have to pay for the (typically) overpriced laundry service. The phones often did not work, and the lights would periodically turn off and on (not uncommon for Sicily, but not experienced at any other hotels on our trip.) Not to mention we were completely unaware when we booked that the hotel becomes a club on Saturday nights, which had our windows rattling until 4 in the morning, with no offer of earplugs. I walked out of this hotel feeling overcharged and underwhelmed considering the outstanding reviews and beautiful surroundings. If the rooms hadn't been so expensive I think we would have been satisfied, but to call Garden & Bay even a 4 star hotel seems a serious overstatement. Anyone used to standard amenities in hotels in North America or Asia will be disappointed in this place.

      Zirocco
    • Amazing week

      5.0
      Reviewed 26 August 2019

      The hotel is fabulous, friendly staff, amazing rooms, and delicious food! The hotel was full but not once did it feel busy. It is laid out over pool, sea terrace and then reliable shuttle bus to the private beach. The restaurant is a Calming relaxed setting with attentive staff and good fair priced wine and food. Thank you for an amazing holiday calette - we will be back!

      Gemmalynn
    • 70th Birthday Experience

      5.0
      Reviewed 17 August 2019

      From the beginning our stay in La Calette was excellent. Although we arrived late at 1am, a friendly concierge was on hand to take us to our room. The room was beautiful with breathtaking views over the sea and La Rocca from a balcony/terrace. Another plus was the hotel's location, a relatively short walk of about 20 minutes into the town of Cefalu, where we found relaxing bars around the Piazza Duomo.

      Go54116
    • Room awful - facilities were great

      3.0
      Reviewed 12 August 2019

      Having read the last review of this hotel prior to going - I arrived at Le Calette with trepidation. Rightly so!!!!! We were welcomed at reception by extremely professional staff. Invited to sit in a lounge with a drink of our choice. How very lovely. We received extensive information about the facilities by a very friendly staff member and we could see that the pool area looked gorgeous. Our room was ready for our occupancy.... So we walked over to the aforementioned room - which by the way at this point the train which a previous reviewer had made reference to whizzed past behind the room! And then we saw the room. It reminded me of a chalet we had stayed in on a family holiday in the 1970s!!!! We were horrified. To pay nearly 300 a night for this Accomodation was not acceptable. I could describe the decor in great detail- but I wont - suffice to say my husband and I went straight back to reception. We spoke with another lovely employee - explaining that firstly we had booked a room with a balcony - which wasnt available apparently. Anyway after a short discussion- the receptionist looked at her computer and said that unfortunately there was no other availability that night - but that we would be moved to Le Calette No 5 for the other 2 nights of our stay. When you book this hotel - you have to be aware that there are some rooms which are in desperate need of full refurbishment- and you must try and make sure that you do not get one of the old ones . I do believe that within the Le Calette Garden & Bay there are possibly some better rooms than the appalling one - no 302.... If the hotel do see this- I hope they realise that the room should not be sold as a 4 star hotel ....

      charlieboychik
    • best summer holiday

      5.0
      Reviewed 11 August 2019

      beautiful hotel, very good location with beautiful sea view, comfortable, elegant rooms, very clean, excellent breakfast, sumptuous dinners with elegant dishes, friendly stuff, great garden and Bay Area.

      Serghei D

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