MUR Neptuno Gran Canaria Adults Only

Avenida Alfreces Provisionales 29,Playa del Ingles,Spain

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    Experience World-class Service at MUR Neptuno Gran Canaria Adults Only

    Neptuno is an adults-only hotel, next to the Yumbo Shopping Centre, Playa del Ingl├ęs. It offers an outdoor pool, spa and free shuttle bus to the beach, 900 metres away. All air-conditioned rooms have free Wi-Fi, satellite TV and a furnished balcony. The private bathroom comes with a hairdryer. The hotel spa includes a sauna, Turkish bath and gym. The Neptuno's swimming pool is heated from October until April and live music can be enjoyed in the bar several times a week. There is a 24-hour reception and a tour desk. Maspalomas Golf course is 3 km away. You can hire a car and there is free on-site parking.


    • Airport Shuttle
    • Fitness Facility
    • Internet
    • Parking
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Currency Exchange
    • Breakfast
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    • August 2019 holiday at Neptuno

      Reviewed 29 August 2019

      We have been coming to Neptuno for a number of years and booked our holiday in April. We emailed at this time to request an upper floor room (which we've always had) but when we arrived and checked in our room on the Sunday, we discovered we had been placed on the 1st floor (albeit poolside) which was really disappointing given the many times we have stayed at the hotel before. We had thought that by being regular guests, the hotel would be familiar with our room preference. We requested an upper room floor which we were told could be accommodated. However by the Wednesday we still hadn't been accommodated. By pure chance, we received an invitation, along with some other guests, to meet the Director of the hotel on the Wednesday evening. We obviously brought this up and he assured us we would be moving. On the Thursday, we got moved to the 3rd floor for the remainder of our holiday. All that said, the staff - cleaning, bar, restaurant and reception were hard working, so friendly and accommodating and it was good to see so many familiar faces! Thank you to you all, you really do make people's holidays special. Hopefully if we do decide to come back to Neptuno again we'll get our usual upper floor room!

      Richard W
    • Fantastic Hotel

      Reviewed 29 August 2019

      I love this hotel and have visited here several times! The hotel is kept very well and is extremely clean and tidy! The food is varied and delicious and the hotel staff are extremely friendly and accommodating! They are a bit over zealous with keeping hold of your pool towel and charge you if you misplace it in the hotel but apart from that I have no issues!

    • Friendly and great location

      Reviewed 21 August 2019

      We stayed over the busy Pride week and had asked for a room which would not be disturbed all the time. When we checked in we had a nice room at the end of a corridor away from the pool area and a nice garden just outside. There was very little noise from the Yumbo at night and from other people coming back. The dinner service allows you to split a bottle of wine over two nights so we ordered a bottle on the first night, and finished it at dinner on the second. A great touch if you do not want to drink beer with dinner and just have a single glass.

    • Very nice stay

      Reviewed 10 August 2019

      We loved this hotel. When we arrived there was prosecco and a very nice staff. They we're friendly en helped us with every quistion. The rooms we're clean and nice with a beautifull view on the swimming pool. Every day there was a lovely diner in the restaurant.

      Nicole H
    • Superb 18+ (No children) hotel

      Reviewed 09 August 2019

      This hotel has been one of the best fotlr the last 10 years fir us. A big plus is: no screaing children running around. I dont mind them but on a holiday being away from this is a bis plus. Food is excellent. Rooms are great. Price is great value for money. If you book for 10 days or more you get free airport transfer.


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