Phoenicia Royal Hotel

Bulevardul Mamaia Nord 91,Mamaia,Romania

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    Experience World-class Service at Phoenicia Royal Hotel

    Phoenicia Royal Hotel is set on the beachfront of Mamaia and offers a private beach. A seasonal swimming pool is available. Every room at this hotel is air conditioned and comes with a flat-screen TV with cable channels. Certain rooms include views of the sea or lake. For your comfort, you will find bathrobes, slippers and free toiletries in the private bathrooms. The staff of this hotel is at guests' disposal around-the-clock at the front desk. Baggage storage and daily housekeeping are also provided. Phoenicia Royal Hotel offers a wide range of seasonal services, including a children's playground, an indoor play area, and shuttle services. The seasonal services, available during from May to September, include a swimming pool, a kids' pool, and a water park, as well as a sauna, a hammam, and a playground. Other seasonal services include the a la carte restaurant, the minimarket and the room service. Năvodari Holiday Camp is 5 km away. The nearest airport is Mihail Kogălniceanu International Airport, 25 km from Phoenicia Royal Hotel.

    Amenities

    • Airport Shuttle
    • Fitness Facility
    • Internet
    • Parking
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Currency Exchange
    • Business Center
    • Breakfast
    • Lounge
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    reviews

    • It used to be ok...a long time ago

      2.0
      Reviewed 29 August 2019

      The good parts: the rooms are very nice, big and nicely decorated. Almost all of them have sea view. Also the quality of the food is good. The negative aspects: too many tourists, it became a mass spot for uneducated people. There were lines everywhere in the restaurantes...you had to wait tens of minutes to grab some food. The outside barbecues were canceled 3 days after our arrival - mid august. Same on the food and beverage management. The cleaning of the rooms was done unappropriate. The beach was fine, but there were present near beachchairs a lot of illegal sellers, maybe thiefs, no clerk from the resort did anything to stop them. So, good bye Phoenicia, we will not came to you any more!

      brebelin
    • Mixed feelings

      3.0
      Reviewed 22 June 2019

      The weekend started early by driving Saturday towards Mamaia from Bucharest at 6.15 am . We were going just for the wk end as our son was there already with my parents. The read was busy but got there in decent time (2h15m). They prefer to stay at Phoenicia due to the wide variety of food they have in the morning and at lunch. This year they choose the newest hotel Royal for the holiday. Things I like there: the room: - very specious, - well maintained (1y old hotel) - it was a junior suite, perfect for them and my son - had ice and water available in the lobby, complementary from the hotel Are for improvement: - the food - the reason my parents prefer this hotel was decent, no longer WOW. - at was always something missing - not enough fruits and not enough specialities - always having a process problem: not enough knifes, forks, plates etc Significant area from improvement: - as we were not staying in the hotel we went at the reception to pay and eat breakfast with my son - the POS was not working - i was advised to go at the hotel ATM to take cash: the ATM of the hotel was not working so we went to other ATM somewhere close bu to take out cash After eating we went on the beach where the kiosk servicing the beach was a total disaster: - the POS was not working - they could not offer you tap beer, it was only available for all inclusive - 45 later they could not accept cash as there cash machine broke down - the cocktails were really amateurishly and service poor Same day 4h later: - the POS was not working neither at the restaurant nor at the beach 1 week later: - the POS on the beach still not working - probably they were surprised by the summer! :-) - still poor service and beverages Guys, you have a great location and infrastructure, pls get yr staff together and solve this annoying issues and raise the bar in service offering.

      Cossmminn
    • Good place for kids

      5.0
      Reviewed 02 October 2018

      I,ve been there in a small getaway with two kids, the hotel Is very nice, the rooms are big and spacious, i reallly loved it! The food is great and also the beach! Iehat it need is a good spa for rainy days!

      cristina g
    • Not really a 5 star, but clean and family friendly!

      3.0
      Reviewed 07 August 2018

      This hotel is ok, but not really a 5 star, rooms are clean, but the views are terrible! And everything is so crowded. But they have a beach of the hotel, and lots of pools. A special plus we can give to the cleaning of the hotel and the food, very good food. Stuff was also friendly.

      321cristinai
    • Extremely noisy, good location

      2.0
      Reviewed 10 July 2018

      Well located on Mamaia beach, less crowded area, safe for kids, but I can't understand why management thinks people like the extremely noisy "entertainment" activities. Especially during the evening until mid-night, the noise coming from the beach "Relax" terrace / tent makes you escape the room as windows vibrate and kids can't sleep. Maybe some guests likes the entertainment activity on the beach, but why should it be so noisy?

      AlexandraBV87

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