The Peninsula Beijing

8 Goldfish Lane, Wangfujing,Beijing,China

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    Experience World-class Service at The Peninsula Beijing

    Centrally located in Wangfujing Shopping District, The Peninsula Beijing offers 5-star accommodation with city views, free Wi-Fi and a flat-screen TV. It offers free bicycles, an indoor pool, spa and fitness centre. Beijing The Peninsula is a 15-minute drive from the Forbidden City and Tiananmen Square. Beijing Capital International Airport is about a 30-minute drive from the hotel. Elegant rooms at Peninsula Beijing are well-appointed with a DVD player, ironing facilities and a safe. Luxurious bathrooms feature a bathtub with shower amenities and a hairdryer. For leisure, massage treatments and a sauna are available. Added conveniences include a business centre, a Bank of China branch office and a travel desk. Lobby restaurant serves a wide selection of international favourites and Peninsula afternoon tea. The signature Chinese restaurant Huang Ting serves Cantonese cuisine.

    Amenities

    • Airport Shuttle
    • Fitness Facility
    • Internet
    • Parking
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Currency Exchange
    • Business Center
    • Breakfast
    • Childcare Service
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    reviews

    • Wonderful retreat in a busy city

      5.0
      Reviewed 05 September 2019

      The Peninsula Hotel is in a fairly charmless neighborhood, along with many other international chains, near the Forbidden City. That being said it is convenient and not sure if any other locales better. The hotel though is very nice indeed. Service is outstanding, not one bad experience in a week here. We were upgraded to the second level of suite due to our Amex Platinum booking (plus very good breakfasts and $100 credit for a meal). Spacious and comfortable with all the goodies you expect, espresso machine, iPad to control TV and room devices, internet free but slow. Very nice gym we appreciated, smallish but strong for a hotel and never crowded. Other than the great breakfast, we generally ate out other than 1 night at the hotel Chinese restaurant which was very good. Reasonable rate, we got 1 night free, and would highly recommend.

      Peter C
    • Very classy

      5.0
      Reviewed 03 September 2019

      Only in Beijing for a quick turnaround so wanted to opt for a more luxurious and opulent stay. Treat myself! Step up the Peninsula. A very helpful concierge staffer ensured I could navigate the Beijing taxi situation without wechat (very tought!). The spa was fantastic. My room, a Deluxe Suite, was all I needed truly. If I am in Beijing again I dont know why Id stay anywhere else.

      dreamanddoers
    • Wow... just a wonderful stay in a beautiful room

      5.0
      Reviewed 02 September 2019

      I am not even sure where to start. This hotel is incredible. The staff is very polite and friendly. The rooms are insane. The bed is super comfortable the. Bed is super comfortable. It is close to everything. The peninsula has really raised the bar. I just cant say enough great things about this hotel!

      carlr251
    • Overall good experience

      4.0
      Reviewed 26 August 2019

      Its my second stay in Peninsula Beijing and first stay after the renovation. The overall experience is good. I love the electronic devices in the room and furnitures are in very good design and quality. What I love the most is the house keeping staff on the 6th floor around 40, with short hair. This lady is always smiling and warm hearted, please do thanks this lady for her excellent house keeping service and her welcoming attitude. However, there is something I was disappointed. When we checked in, we found there was no welcome card for us, which we always have in all other hotels. Besides, the lady on the phone (when I call for housekeeping service) sounds somehow a little bit arrogant and cold. When we checked out, there is even no chairs for us to sit while waiting for the bill, so we have to have several bags in hand and stand there for about 10 minutes. Although there are several minor disappointments, I still love the overall stay and am looking forward to the next stay here.

      Flora12386
    • Major Disappointment

      2.0
      Reviewed 25 August 2019

      I was so disappointed with my stay at this hotel. After an almost flawless stay at the Tokyo Peninsula, this stay has been a real letdown. While the rooms are very large and well-appointed everything else is off-kilter at best. I initially booked a duplex suite, which is a gorgeous room. Unfortunately, these rooms are on the 14th floor. And unfortunately only 2 of 6 elevators can reach the 14th floor. And unfortunately there is no way to exclusively summon the two elevators that can reach the 14th floor. So you can either wait until you are lucky enough for the right elevator to appear, or you can take one of the other elevators to the 13th floor, and then walk up to the 14th floor or switch elevators again...not an intelligently designed guest experience. Also because the duplex suites are in the attic of the building, the air conditioning is not powerful enough to get the bedroom to a comfortable temperature for me. Veronica the duty manager very nicely offered to move me to another room on a lower floor, which was able to get sufficiently cool. She offered me an upgrade(?) to a Premiere Suite although I cannot discern how this room is any different from a Superior suite, which is the least expensive suite offered at this hotel. The layout and square footage are exactly the same as far as I can tell. Perhaps the view is better? Nonetheless I was happy to have a room that was able to remain at a comfortable temperature. Breakfast was included in my room rate, but the experience was annoying every morning. The first morning it took almost twenty minutes to get a cup of coffee, and there were no clean plates to use at the buffet. The next morning I ordered a bagel with salmon. I was served a small, stale bagel, a huge amount of salmon, but no cream cheese. Instead there was a small bowl of salad dressing. I asked if there was any cream cheese, and was told China does not have cream cheese. Now I understand that different items are not available everywhere around the world, but then dont offer a salmon and bagel platter...right? On the other mornings whatever I ordered came out cold or stale or otherwise lacking in one way or another. The various concierges tried to be helpful, but I was often surprised how long it took to simply figure out the chinese address of an area I would point to on google maps. Beijing is extremely difficult to get around in. While a concierge can help you get a taxi to get you somewhere, good luck trying to get a taxi back to the hotel. Uber doesnt work in Beijing, and their version - Didi - requires a chinese credit card. Taxis cannot be flagged down innthe street, as they are all on their way to pick someone up using Didi. The concierge at the hotel could provide no assistance in this. I found metro the easiest way to get around, and finally opted for a bike share when all else failed. However, even then the hotel staff were more of an impediment than a help. When I rode up on my Ofo bike share bike, the valet told me I couldnt park it on hotel grounds, I had to take it out to the street....no offer to help or anything else....not my expectation of 5 star service at a Peninsula Hotel. I ended up choosing the Peninsula due to its more central location, which actually turned out to be a bit of a detriment as opposed to a benefit. I originally booked the Shangri-La World Summit Hotel for almost half of what I paid at The Peninsula. I decided to switch because the The Peninsula seemed to enjoy a more central location. In the end, it didnt really matter. Beijing is a huge, crowded city and nothing is really walkable. Cabs are needed to get almost anywhere. Congestion in the area around the hotel is almost unbearable, and every cab ride required lots of time sitting in traffic, and sweating in a hot car. Being less central may have made it slightly easier to get from one spot to another. There were so many small misses at this hotel I cannot list them all. The technology in the rooms is sexy, but it doesnt really always work that well. Sometimes a simple light switch is a better alternative to an elaborate system. When I initially booked my room through the Peninsula website I was asked what paper Id like delivered to my room each morning Again when I checked in I was asked which papers they could deliver to my room each day. I asked if I could get the China Daily (english) paper and the New York Times. I was told China Daily would come in the morning and New York Times would be delivered at night. I never got any paper at any time of day or night delivered to my room. I have travelled the world from Karachi to Tokyo to Cairo, never have I enjoyed a place less than Beijing. So perhaps some of my disappointment at the hotel has been transferred from my disappointment with the city itself. However, a well-managed, world-class hotel should be able to translate the local experience - both good and bad - and blend it successfully with the expectations and demands of the world traveller. This property simply failed to do that in my case. I wont be back to Beijing, and I may not be back at a Peninsula Hotel anytime soon.

      EdinDC

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